Retail Store Manager

Employment Type

: Full-Time

Industry

: Retail



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Responsible for day to day operations

Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews

Hold team accountable for production and quality

Coordinate sales promos and merchandising

Fully knowledgeable on all retail systems and procedures

Conduct ongoing recruiting and hiring of retail store team members

Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction

Manage staffing levels and create schedules that support customer service and daily operations within budget

Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines

Deliver consistently balanced results, drives for financial performance both 'top & bottom line'

Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals

Maintain cash control and reviews all sales discrepancies

Monitor inventory in/out on a daily basis

Compute weekly sales reports for management

Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed

Retail Store Manager Requirements:

Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products

Must have prior sales experience, preferably in wireless

Experience in an environment requiring multi-tasking

Experience in improving customer service, teaching customers about products, improving

inventory system efficiency, and/or improving processes is essential

Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a 'whatever it takes' mentality

Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations

A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check


Associated topics: associate manager, co manager, department supervisor, leader, major gifts officer, major gift officer, manager, store manager, retail management, team lead

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