TPA Funding Supervisor, North America Claims


: $63,930.00 - $86,560.00 /year *

Employment Type

: Full-Time


: Financial Services - Insurance

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Chubb is the world s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Key Objectives:

A TPA Funding Supervisor is needed to provide strong leadership and guidance to the TPA funding team. The TPA Funding Supervisor works with Chubb NA Claims and the Business Divisions to ensure that the TPAs are properly and timely funded and audit requirements are met. This role facilitates the critical relationship between Chubb NA Claims and the Finance Groups within the Business Divisions by fostering strong partnerships that positively influence Chubb s ability to attract and retain business.

Major Duties and Responsibilities:

  • Oversee department activities, such as monthly loss payments to the TPAs, to ensure that they are completed on time and accurately
  • Periodically review staffing workloads and reassign accounts in order to balance workloads and skill sets
  • Review funding request for the more complex accounts and determine next steps and team responsibilities
  • Provide second level approval authority as needed
  • Establish and monitor metrics to ensure payments are made timely and completely and manage same
  • Collaborate with internal and external partners to quickly resolve funding issues
  • Evaluate, develop, implement and improve department processes and procedures
  • Hire, train and motivate staff
  • Act as key contact for underwriting, claims, other members of the TPA Management & Client Services Team to resolve TPA funding issues
  • Participates with the management team in strategic planning to continuously strengthen our TPA services and relationships

  • Bachelor s degree in Accounting, Finance or related

  • Superior planning and problem solving skills

  • Excellent leadership and communication skills

  • Attention to detail and ability to analyze large
    amounts of data

  • Strong collaboration and relationship building

  • Ability to deliver quality work on tight deadlines,
    with strong organizational and priority setting skills
  • Must be a self-motivated learner that can work in a
    team environment, and have the ability to develop strong working relationships
    to influence stakeholders to take action

  • Experience in either Claims TPA Management or
    Account Management
  • Proficiency in Chubb systems, the Microsoft Suite
    (Word/Excel), Access databases and SharePoint

  • Five or more years of Property/ Casualty insurance
    experience is strongly preferred

Associated topics: adjuster, auto, casualty, claim, claim investigator, damage, insurance, insurance examiner, insurance investigator, liability adjuster * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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